Adriana V.
CHRO Office
OM+ / Dashboard
KPI Coverage
88%
7/8 mapped
Business Processes
22
active process map
Activities
110
execution workload units
Workforce Utilization
68%
organization average
Overloaded Employees
0
requires rebalancing
Total Workforce Cost
Rp 24,8 Miliar
monthly
Strategy Definition
Divisi Strategy & Corporate Planning
Workload 44h
Rp 0 / bulan
Planning & Budgeting
Divisi Finance & Governance
Workload 49h
Procurement Process
Divisi Procurement
Workload 1100h
Operations Execution
Divisi Operasi Terminal
Workload 468h
Delivery Management
Workload 828h
High Cost + Low Output
Strategy Definitio
Process cost is above peer benchmark while KPI remains below target.
Overloaded Process Area
Performance Review
Cycle time exceeds SLA and indicates execution bottlenecks.
Duplicate Activities
Repeated activity pattern found across multiple processes.
Operations Overload Risk
Operations berthing activities exceed available headcount by 380 hours per month.
Impact: +Rp 58M/month investment / Utilization drops to 92% after redistribution / KPI On-Time Berthing KPI projected to recover to 91%
Procurement Process Ownership Gap
Four procurement governance activities have no single accountable owner, delaying vendor SLA by 18%.
Impact: Avoided rework Rp 22M/month / Ownership clarity removes 112 hours/month duplicate work / KPI Vendor evaluation lead time improves 28%
Finance Cost Inefficiency in Invoice Validation
Senior finance roles are spending 122 hours/month on repeatable tasks with 22% above-average cost per activity.
Impact: Potential savings Rp 48M/month / Senior time shifted to forecasting and risk controls / KPI Financial close punctuality projected from 86% to 90%
Legal Underutilization Opportunity
Legal Compliance team has 42 spare hours/month while procurement contract review queue is delayed.
Impact: No additional cost / Balanced utilization between Legal and Procurement / KPI Contract turnaround from 73% to 79%
Redistribute workload
Overloaded staff in operations and finance
Optimize process
Cycle time exceeds SLA in key chain
Reduce cost
Top 5 processes consume disproportionate budget
Create new position
Role gap detected by AI for bottleneck areas
PT Pelabuhan Indonesia (Persero)
568 HC • 91.6% util
Direksi & Corporate Office
8 HC • KPI 92%
18 HC • KPI 88%
Divisi Human Capital Management
12 HC • KPI 81%
35 HC • KPI 76%
Divisi Digital Transformation
28 HC • KPI 84%
Divisi IT Infrastructure
22 HC • KPI 79%
KPI
Strategy Score
Process
Activity
5 activities
Employee
Siti Aminah • 80%